Privacy Policy

Effective Date

(Last updated: 27 June 2025)

1. Introduction

Welcome to GigMedia, an innovative talent discovery, casting, and media collaboration platform owned and operated by HKI Media Pvt. Ltd. (“Company,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, store, disclose, and protect your personal and professional information when you access, browse, or use the GigMedia mobile application, website, and associated services (“Platform”).

By using the Platform, you acknowledge that you have read, understood, and agree to the collection and use of your information in accordance with this Privacy Policy and applicable laws. If you do not agree, please refrain from accessing or using the Platform.

2. Information We Collect

We collect a wide range of information to provide and improve our services effectively, including but not limited to:

2.1 Personal Identifiers:

Full legal name
Phone number(s)
Email address
Government-issued identification details (such as Aadhaar, PAN, or passport)
Residential and professional addresses
Gender, date of birth, and nationality

2.2 Professional and Talent Information:

Artist category and specialization (e.g., actor, singer, dancer, cinematographer, editor, stylist)
Portfolio links (websites, Instagram, YouTube)
Headshots, professional photos, and demo reels
Work history, past projects, and experience
Educational and skill certifications
Association or agency affiliations and references

2.3 Usage Information:

Device identifiers (IMEI, MAC address, device type)
IP address and geolocation data
App usage metrics including time spent, features accessed, and content viewed
Search queries, audition interactions, and job application logs
Interaction with notifications and emails

2.4 Communication Data:

Records of conversations with GigMedia support
Emails and in-app messages exchanged with clients, agencies, and the Platform
Feedback, reviews, and ratings provided by you

2.5 Payment and Transaction Data:

Payment method details
Transaction history within the Platform
Invoicing and payout information (where applicable)

2.6 Content Provided by You:

Photos, videos, audition tapes, reels, and creative content
Campaign briefs and proposals submitted on the Platform
Written content, scripts, and concept pitches voluntarily provided for collaboration and discovery purposes

We collect this data directly when you sign up, fill in your profile, interact with features, or communicate within the Platform, and indirectly through automated tools such as cookies and analytics.

3. Purpose of Data Collection

We collect and process your information for the following specific, clear, and legitimate purposes:

3.1 Facilitating Talent Discovery and Opportunity Matching:

To enable casting directors, agencies, and production houses to discover talent
To showcase your skills and credentials to potential clients
To match you with relevant casting calls, job openings, and projects

3.2 Verification and Trust Building:

To verify your identity and professional credentials to maintain a safe and trusted Platform
To protect against fraud, unauthorized access, and platform misuse

3.3 Communication and Notifications:

To send real-time updates on auditions, gigs, casting calls, and projects
To provide reminders and follow-up alerts regarding applications and interviews
To respond to your queries, support tickets, and user requests

3.4 Platform Improvement and Personalization:

To understand user preferences, behavior, and feedback to improve Platform experiences
To personalize your feed, recommendations, and notifications based on your skills, location, and usage patterns
To analyze usage trends and optimize the Platform’s functionality and security

3.5 Marketing and Promotions:

To inform you about new features, updates, promotions, and service offerings relevant to your interests
To use anonymized or profile data to market Platform capabilities and success stories

3.6 Legal, Compliance, and Safety:

To comply with legal and regulatory obligations
To enforce our Terms of Service and protect the safety and rights of the Platform, users, and third parties
To prevent, detect, and investigate fraud or security incidents

4. Exclusive Rights Over Information

By submitting data to GigMedia, you expressly grant HKI Media Pvt. Ltd. an exclusive, irrevocable, perpetual, royalty-free, and worldwide license and right to:

Store, process, analyze, and use your personal, professional, and creative data for the functioning and enhancement of the Platform and services
Advertise, market, and showcase your profile, portfolio, and creative content on the Platform and affiliated marketing channels to promote both your opportunities and the Platform’s services
Share your data with verified and vetted industry partners, casting agencies, production houses, advertisers, and clients who may have an interest in hiring, collaborating with, or showcasing your talent
Use your shared content for promotions and case studies on the Platform, newsletters, and associated social media channels for the benefit of GigMedia
Analyze and utilize anonymized and aggregated data to enhance the Platform’s matchmaking algorithms, campaign management tools, and predictive job opportunity features

You understand that HKI Media Pvt. Ltd. reserves the right to advertise and market the data you provide for its benefit, while maintaining the intention of facilitating your professional growth and visibility within the entertainment and creative industries.

5. Data Sharing and Disclosure

We may disclose your data under the following circumstances:

5.1 With Industry Stakeholders:

Sharing profiles and portfolios with casting directors, production houses, agencies, brands, media hubs, and other verified industry professionals to facilitate your opportunities

5.2 With Service Providers:

Engaging trusted third-party service providers for hosting, analytics, customer support, payment processing, and communication services under strict confidentiality obligations

5.3 For Legal and Compliance Reasons:

Responding to lawful requests by public authorities, law enforcement, or courts as required by applicable law
Protecting the rights, privacy, safety, or property of the Platform, users, and the public

5.4 In Business Transfers:

In the event of a merger, acquisition, asset sale, or restructuring, your data may be transferred as part of business continuity, subject to confidentiality and compliance with this Privacy Policy

We do not sell your personal information to third parties for their independent marketing purposes without your explicit consent.

6. Data Retention

We retain your personal and professional information for as long as your account remains active on the Platform. We may retain certain data thereafter:

As required by applicable laws and regulatory obligations
For the purpose of resolving disputes and enforcing agreements
For maintaining business and financial records
To continue showcasing your content where your explicit consent or Platform usage implies extended promotional rights

If you request deletion of your account, we will remove or anonymize your personal data within a reasonable period, except where retention is required for legal obligations or legitimate business purposes under our exclusive rights clause.

7. Your Rights and Choices

You have the following rights regarding your data, subject to applicable laws:

Access: Request to review the personal data we hold about you
Correction: Correct or update your personal and professional data in your account settings or by contacting us
Deletion: Request deletion of your account and associated data, subject to our exclusive use rights and legal retention requirements
Data Portability: Request a copy of your personal data in a structured, commonly used, machine-readable format where feasible
Withdraw Consent: Withdraw consent for non-essential communications and processing (may limit use of some features)
Opt-out of Communications: Unsubscribe from marketing communications via email links or account settings

To exercise your rights, please contact us using the details provided below. We may request identity verification before fulfilling your request.

8. Data Security

We employ industry-standard technical and organizational measures to protect your data, including:

Encryption during data transmission and storage where applicable
Secure server infrastructure and access controls
Regular security assessments and vulnerability reviews
Access to personal data limited to authorized personnel under confidentiality obligations

However, while we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security of your information.

9. Children’s Privacy

Our Platform is intended for individuals who are 18 years of age or older. We do not knowingly collect or process personal data from minors without parental or guardian consent. If we become aware that we have inadvertently collected data from a minor, we will take appropriate steps to delete such information promptly.

10. Changes to This Privacy Policy

We may modify this Privacy Policy to reflect changes in our practices, legal requirements, or service enhancements. We will notify you of significant changes by posting an updated version on the Platform.

Your continued use of the Platform after such updates constitutes acceptance of the revised Privacy Policy.

11. Contact Us

HKI Media Pvt. Ltd.

Gali No. 7, Kadipur Enclave, City Bus Depot, Gurugram, Haryana, India - 122001

Email: enquiries@gigmediaapp.com