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Terms and Conditions

Last Updated

August 5, 2025

Effective Date

August 5, 2025

Provider

Tomohi Mentoring F.Z.E.

INTRODUCTION

Welcome to Tomohi, an edtech platform connecting learners and mentors. By using our platform, you agree to the following Terms & Conditions and our Privacy Policy.

1. Acceptance of Terms

Your use of the platform confirms your agreement to these Terms. We may update them from time to time.

2. Eligibility

You must be 18+ or have parental consent to use Tomohi.

3. Account Management

You are responsible for your account's accuracy and security. Report unauthorized access to info@tomohi.com.

4. User Obligations

You agree to:

  • Use the platform legally and responsibly
  • Avoid misuse or disruption of services
  • Not attempt to reverse-engineer the app

5. Privacy Policy

Your data is governed by our Privacy Policy.

6. Intellectual Property

All content is owned by Tomohi. Use without permission is prohibited.

7. Platform Exclusivity

Mentors and students must conduct all bookings and communications within Tomohi only. External transactions are forbidden and may lead to account suspension.

8. License

We grant a personal, non‑commercial license to use the app.

9. In‑App Purchases

Any purchases made are subject to billing terms at the time of transaction.

10. User Content

You retain ownership of submitted content but grant Tomohi the right to use and display it.

You must not submit unlawful or offensive material.

11. Termination

We may suspend or terminate your access for violations.

12. Disclaimer of Liability

We provide the app “as is” and disclaim responsibility for any service interruptions or losses.

13. User Conduct Disclaimer

Tomohi does not control the actions or content of its users and disclaims liability for any such behavior.

14. Refund Policy

Payments are non‑refundable, except in confirmed cases of mentor absence or technical failure.

15. Indemnity

You agree to hold Tomohi harmless from any claims arising from your use of the platform.

16. Dispute Resolution

Disputes are resolved via arbitration in Dubai, UAE.

17. Updates to Terms

We may update these Terms at any time. Continued use signifies acceptance.

18. Governing Law

These Terms are governed by UAE law.

Contact

📧 info@tomohi.com

📍 Ajman Free Zone, Building C1, UAE

🆔 B.C. 1302813